- Products
First Class Key Protection
Here's what First Class Key Protection has to offerDisclaimer[4]:
- Covers the cost to replace the key and remote up to $800 per occurrence
- Up to $75 towards taxi, rental vehicle and/or public transportation services
- Towing Assistance to the nearest registered service facility of your choice up to $100 per occurrence
- In the event the covered vehicle key/remote are damaged and will not work or are locked in your covered vehicle, vehicle lockout assistance is available 24-hours a day, 365 days a year, up to $100 per occurrence
- 24-hour home lock-out assistance includes[2]locksmith reimbursem*nt up to $100 per occurrence, and house key replacement of up to three (3) house keys for the term of your agreement, for up to $75 per replacement key (Coverage not available in California)
- Replacement benefit for additional non-programmable keys on your key ring for up to $250 per occurrence[2](Coverage not available in California)
- Emergency message relay for up to three (3) emergency contracts[2](Coverage not available in California)
- Retrieval and reward system that motivates anyone who finds your keys to return them[2](Coverage not available in California)
- Transferable from consumer to consumer in a private vehicle sale, or in a lease agreement transfer and assumption, for a $40 transfer fee
- Available on New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz vehicles
Comprehensive coverage:
- No mileage limitations
- No deductible
- Prior claim authorization required
Coverage exclusions may applyDisclaimer[5]:
- Replacement keys, if you did not receive two (2) master keys at the time of sale or lease of the vehicle
- Replacement keys, if your keys are covered by the manufacturer's, repairer's, or supplier's warranty or recall
- Any replacement key made without prior authorization
- Any Key Protection claim for a vehicle other than the covered vehicle
Contact Mercedes-Benz Financial Services
Monday - Friday 9 a.m. - 9 p.m. EST
Saturday 9 a.m. - 9 p.m. EST
Phone: 800.654.6222
- SUVs
- Coupes
- Electric Vehicles
- All Vehicles
- Future Vehicles
- Certified Pre-Owned
- Fleet Programs
- Mercedes-Benz Vans
- Build
- Compare Vehicles
- Find a Dealer
- View Inventory
- Shopping Assist
- Special Offers
- Financial Services
- Estimate a Payment
- Request a Quote
- Schedule a Test Drive
- Apply for Financing
- Trade-In Value
- Brochures
- DRIVE PILOT
- Mercedes me connect
- Mercedes me
- Owners Support
- Maintenance Support
- Owners Manuals
- Charging
- Schedule Service
- Accessories
- Mobile Apps
- Recall Information
- Bluetec Update
- Vehicle Information
- About Us
- Our Impact
- Behind the Star
- Electric
- For Enthusiasts
- Careers
- Contact Us
Stay in Touch
Other Mercedes-Benz Sites
- ©2024 Mercedes-Benz USA, LLC
-
-
- Site Map
- Do Not Share or Sell My Personal Information
- Interest-Based Ads
- Accessibility
- *
-
The Total Price is the Starting at price plus estimated taxes and fees once a ZIP code is provided but is subject to change and may vary based on location of the Dealer and customer, inventory levels, vehicle features and available discounts and rebates. Additional products added to your deal will affect the price. The Total Price displayed is an estimate.
- **
-
Stated rates of acceleration are estimatedbased upon manufacturer's track results and may vary depending on model, environmental and road surface conditions, driving style, elevation and vehicle load.
- †
-
EPA estimated fuel economy. Compare the estimated mpg to the estimated mpg of other vehicles. You may get different mileage depending on how fast you drive, weather conditions and trip length. Your actual highway mileage will probably be less than the highway estimate.
- ‡
-
With optional trailer hitch. Read Operator’s Manual before towing. In some states, aftermarket trailer brakes are required. See dealer for details.
- ††
-
EPA estimated driving range with a fully charged battery. Driving range may vary based on model, terrain, temperature, driving style, optional equipment, use ofvehicle features, and other factors.
- 1
-
EPA estimated fuel economy. Compare the estimated mpg to the estimated mpg of other vehicles. You may get different mileage depending on driving style, terrain, weather conditions, trip length and other factors. Highway estimate is with a fully charged battery.
- 2
-
Vehicle may not be exactly as shown.
- 3
-
As a concept car, the designs, features, etc. are subject to change.
-
The Total Price is the Base Price plus estimated taxes and fees once a ZIP code is provided but is subject to change and may vary based on location of the Dealer and customer, inventory levels, vehicle features and available discounts and rebates. Additional products added to your deal will affect the final price.
- 4
-
All transactions related to the optional First Class Key Protection product are governed solely by the provisions of the applicable product agreement. This website provides general information about the optional First Class Key Protection product and should not be solely relied upon when purchasing coverage. Please refer to your product agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. The customer must demonstrate proof of residence and be present for home lockout services. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information. MBFS NMLS #2546
This is an optional product marketed through Mercedes-Benz Financial Services. The First Class Key Protection Product is Provided through either a service contract agreement or a motor club membership agreement. If the First Class Key Production product is provided through a service contract agreement , the Administrator/Obligor of the First Class Key except in Florida where the Administrator/Obligor is Safe Guard Warranty Corporation, Two Concourse Parkway, Suite 500 Atlanta, GA 30328. Florida license Number 60126. In Oklahoma where the Obligor is Safe-Guard Warranty Corporation, and in Washington where the Obligor is National Product Care Company, 175 W. Jackson Blvd. Chicago, IL 60604. If the First Class Key Protection product is provided through a motor club membership agreement, the Provider of the First Class Key Protection product is SafeRide Motor Club, Inc. 13901 Midway Road, Suite 102-429, Dallas, TX 75244-4388
- 5
-
Benefits may not be available in all states. Please see your dealer for more information.
- 6
-
Additional exclusion may apply. Please see you First Class Premium Production product agreement for specific coverage details limitations and a compete list of exclusions
