Customer Store Reviews
4.4 out of 674 reviews
5
460
4
115
3
36
2
24
1
39
88%Of Customers
Recommend This Store
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Showing 1-30 of 674 reviews
Sep 30, 2019
On 8/29/19 my visit was excellent!
On 8/29/19 my visit was excellent!
by
- Verified Purchase
- Recommended
Sep 25, 2019
The store was clean and friendly cashier.
The store was clean and friendly cashier.
by
- Verified Purchase
- Recommended
Sep 19, 2019
Good customer service
Good customer service
by
- Verified Purchase
- Recommended
Sep 18, 2019
easy to get to. good parking. friendly greetings. employees available to answer questions.
easy to get to. good parking. friendly greetings. employees available to answer questions.
by
- Verified Purchase
- Recommended
Aug 31, 2019
Had the best time this afternoon with Zachary. He was like an uncle..helping me and my niece with...
Had the best time this afternoon with Zachary. He was like an uncle..helping me and my niece with ideas and examples for our DIY backyard project. He was so funny yet knowledgeable! Glad we came in today!
by
- Verified Purchase
- Recommended
Aug 31, 2019
Cashier at the nursery allowed a customer to repeatedly go back to get more plants as she was che...
Cashier at the nursery allowed a customer to repeatedly go back to get more plants as she was checking out. There were other customers waiting in line that were done shopping
by
- Verified Purchase
Aug 15, 2019
My experience with this store was great. The store was clean the products was easy to find the ...
My experience with this store was great. The store was clean the products was easy to find the employees was very helpful and friendly. But one particular employee went out her way to make sure all questions was answered. Thank you Mrs White
by
- Verified Purchase
- Recommended
Jul 15, 2019
Wesley Chapel location is on the Rise. The Wesley Chapel location provides excellent customer ser...
Wesley Chapel location is on the Rise.The Wesley Chapel location provides excellent customer service. The associates at the service desk are very customer focus and work to achieve customer satisfaction.I noticed that they also work as a team in effort to make the customer Number 1.I an not an Home Depot employee or vendor. I am a customer that experienced many positive results at this location customer service desk and other departments. Cheers,
by
- Verified Purchase
- Recommended
Jul 9, 2019
My visit this time was excellent first I stop at customer service to pay my bill and the young ma...
My visit this time was excellent first I stop at customer service to pay my bill and the young man was very very helpful and very nice but he did not have a name tag on but the overall service there this day was great and yes I will shop there and Shop there again and again
by
- Verified Purchase
- Recommended
Jul 7, 2019
Great location and very convenient, employees are always ready and available to assist the custom...
Great location and very convenient, employees are always ready and available to assist the customers.
by
- Verified Purchase
- Recommended
Jul 4, 2019
I always get excellent service and I appreciate you all very much
I always get excellent service and I appreciate you all very much
by
- Verified Purchase
- Recommended
Jun 26, 2019
Patricia (Patywaty) was really helpful and knowledgeable. In a store with as much inventory as HD...
Patricia (Patywaty) was really helpful and knowledgeable. In a store with as much inventory as HD, it doesn't get any better than an employee who knows store product and takes you right where you need to be. Thank you Patricia!
by
- Verified Purchase
- Recommended
Jun 23, 2019
The store was clean. The employees did not pay any attention or acknowledge my presence.
The store was clean. The employees did not pay any attention or acknowledge my presence.
by
- Verified Purchase
- Recommended
Jun 22, 2019
Yes great Job
Yes great Job
by
- Verified Purchase
- Recommended
Jun 12, 2019
I love home depot. I just really dislike the delivery company they have to deliver appliances. Th...
I love home depot. I just really dislike the delivery company they have to deliver appliances. There rude not willing to work.
by
- Verified Purchase
- Recommended
Jun 12, 2019
The store was clean, I was able to find what I needed with some help. My pet peeve is the missing...
The store was clean, I was able to find what I needed with some help. My pet peeve is the missing cashiers I would them back please!!!!
by
- Verified Purchase
- Recommended
Jun 11, 2019
I will admit that this (Wesley Chapel) location was not a favorite of mine/my husband, who shops ...
I will admit that this (Wesley Chapel) location was not a favorite of mine/my husband, who shops at home stores very frequently because of his line of work. Recently, out of convenience, I had to go to this location but in the past, even though further away, I would go to other locations/a competitor. I was pleasantly surprised at how friendly everyone was. I even overheard another customers interaction while I was waiting and they assisted her in a positive manner w/ a return that could have not ended positively for the customer, but she was accommodated. I will start shopping at this , more convenient location , again.
by
- Verified Purchase
- Recommended
Jun 7, 2019
THIS STORE IS EXCELLENT FOR CONTRACTORS THEY HAVE A WIDE SELECTION OF RENTAL EQUIPTMENT FOR CONTR...
THIS STORE IS EXCELLENT FOR CONTRACTORS THEY HAVE A WIDE SELECTION OF RENTAL EQUIPTMENT FOR CONTRACTORS
by
- Verified Purchase
- Recommended
Jun 5, 2019
The store was clean. The person at self check out was very helpful.
The store was clean. The person at self check out was very helpful.
by
- Verified Purchase
- Recommended
May 31, 2019
Typically friendly and helpful employees. Only one time out of many visits did I experience poor...
Typically friendly and helpful employees. Only one time out of many visits did I experience poor customer service. However, overall most of the employees are helpful, friendly, and go above and beyond to assist you as needed. Aisles are labeled for ease of finding products.
by
- Verified Purchase
- Recommended
May 31, 2019
Hard to find help when you need it and when you do they point you in the wrong direction. Also wo...
Hard to find help when you need it and when you do they point you in the wrong direction. Also would be great if all Home Depot had the same lay out ie items on same aisle no matter the location. Friendly helpful staff would be great too!!)i(
by
- Verified Purchase
May 29, 2019
I've been in this neighborhood for some twenty-five years and no other home depot or any other st...
I've been in this neighborhood for some twenty-five years and no other home depot or any other store can bet #0118 in Decatur ( where it's greater ).
by
- Verified Purchase
- Recommended
May 28, 2019
Visited the home and garden area on Saturday. The store was packed and some of the customers had...
Visited the home and garden area on Saturday. The store was packed and some of the customers had to request that the second register to be opened. The young lady that checked me out was eating and on her phone which was very unprofessional.
by
- Verified Purchase
- Recommended
May 20, 2019
Employees are very helpful.This location is super busy and out of what's advertised
Employees are very helpful.This location is super busy and out of what's advertised
by
- Verified Purchase
1 found this review helpful
May 19, 2019
I have always found the items I needed. It is generally clean. It often difficult to get help. It...
I have always found the items I needed. It is generally clean. It often difficult to get help. It seems under staffed. It’s customer service leaves much to Be desired. This includes Management and some staff. Returns can be difficult.
by
- Verified Purchase
- Recommended
May 15, 2019
Patricia in merchandising deserve a raise/promotion or whatever she may desire, for rectifying th...
Patricia in merchandising deserve a raise/promotion or whatever she may desire, for rectifying the poor service of two poorly trained Home Depot employees.Thank you Patricia, you saved the day.
by
- Verified Purchase
May 13, 2019
Hey My Name Is Susan And I Visit Wesley Chapel Home Depot And They Store Was Clean And They Cashi...
Hey My Name Is Susan And I Visit Wesley Chapel Home Depot And They Store Was Clean And They Cashier Was Fantastic I Did A Review On Her I Would Definitely Be Returning Back There To Shop.
by
- Verified Purchase
- Recommended
May 12, 2019
This store always seem to be well stocked and has friendly, helpful and knowledgeable employees.
This store always seem to be well stocked and has friendly, helpful and knowledgeable employees.
by
- Verified Purchase
- Recommended
May 3, 2019
Employees were very helpful and friendly.
Employees were very helpful and friendly.
by
- Verified Purchase
- Recommended
May 2, 2019
I live 2 miles from the Wesley Chapel location & I've been coming here maybe 7 times a year. I al...
I live 2 miles from the Wesley Chapel location & I've been coming here maybe 7 times a year. I always hated going to Home Depot because you can never find anyone who can assist you. Well, I have been thoroughly surprised on my past 7 visits in the last 4 months (working on a DIY) so I've been here more often. They have had plenty of employees working, asking if you need any assistance & assisting at the self serve registers. Maybe something has changed with training or hiring more employees because this location has truly stepped up its game. I'm happy to come to this store now.
by
- Verified Purchase
- Recommended
Showing 1-30 of 674 reviews